Terms & Conditions
Last Updated: [29th May, 2025]
Welcome to CanaCrops LTD. By using our website, products, or services, you agree to the following terms and conditions. Please read them carefully.
1. Eligibility & Legal Compliance
You must be at least 18 years old in the UK and 21 years old in the US to purchase or use any of our products. By accessing our website or purchasing our products, you confirm that you meet the applicable legal age requirement in your jurisdiction and agree to comply with all relevant local, state, and federal laws regarding hemp-derived products.
2. Health & Wellness Disclaimer
CanaCrops products are not intended to diagnose, treat, cure, or prevent any disease. Our CBD and botanical products should not be considered medical advice. Always consult your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, or on medication.
3. Product Availability
We strive to ensure all products listed on our website are available and accurately described. However, we reserve the right to change or discontinue products at any time without notice.
4. Intellectual Property
All content on this website—including text, product names, packaging, branding, images, and graphics—is the exclusive property of CanaCrops LTD. You may not copy, distribute, or use any of our intellectual property without written permission.
5. Pricing & Payment
All prices are listed in the applicable local currency and may vary depending on the region (UK or US). We reserve the right to change pricing or promotional offers at any time. Payments must be made using approved and secure payment gateways.
6. Shipping & Returns
Shipping timelines, methods, and costs will vary based on your location. By placing an order, you agree to the Shipping & Returns policies listed on our website. CanaCrops is not liable for delays or losses caused by couriers once your item is dispatched.
7. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
8. Liability Limitation
To the extent permitted by law, CanaCrops is not liable for any indirect, incidental, or consequential damages arising from your use of our products or services. Use of our products is at your own discretion and risk.
9. Governing Law
These Terms shall be governed by the laws of:
- The United Kingdom (for UK-based customers)
- The State of Louisiana and U.S. federal law (for U.S.-based customers)
Any disputes arising from these Terms will be subject to the jurisdiction of courts in the relevant region.
10. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Continued use of our website or services after changes indicates your acceptance of the updated terms.
11. Contact
For questions, please contact:
info@canacrops.com
support@canacrops.com
Delivery Estimates:
- UK: 2–4 business days
- USA: 3–7 business days
- International: 7–14 business days (location dependent)
Shipping Rates:
- UK: Free shipping on orders over £50
- USA: Free shipping on orders over $75
- International: Calculated at checkout
Order Tracking:
You’ll receive an email with tracking details once your order ships.
Title: Returns Policy
Return Window:
Returns are accepted within 14 days of delivery.
Conditions:
Items must be unused, unopened, and in their original packaging.
Non-Returnable Items:
- Opened/used product
- Gift cards
- Final sale items
How to Return:
Email support@canacrops.com with your order number and return reason. We’ll walk you through the next steps.
Refund Timeline:
Once approved, refunds are issued within 5–7 business days to the original payment method.
Title: Need Help?
We’re always here for you:
📧 support@canacrops.com
📧 info@canacrops.com